Call customer service for help: (626) 744-4005, Understanding Your Redesigned Residential Bill, PWP Customer Service Line Ramsey County District Court, Saint Paul, Minnesota will be the exclusive jurisdiction and venue for any dispute arising out of or relating to this Agreement. Whether any sales tax will be collected on a given purchase and the amount of tax charged depends on a number of factors including whether the seller is subject to tax in a given jurisdiction. If we are required to do so, we will, of course, obey the law. IN NO EVENT SHALL MYMETER ENTITIES BE LIABLE FOR ANY FAILURE, INTERRUPTION OR ERROR WITH RESPECT TO ANY ASPECT OF THIS WEBSITE OR THE OTHER MYMETER ENTITIES, INCLUDING THE AVAILABILITY OF ANY FEATURE OR FUNCTIONALITY. 626.744.4005 Please make sure to change your password the next time you log in. This Website and the other MyMeter Entities may contain links and pointers to other World Wide Web sites and resources, including, without limitation, Third Party Sales Locations and Third Party Social Networking Features. You acknowledge that MyMeter Entities is not responsible for, and cannot and does not guarantee, the accuracy, completeness or reliability of information in any material posted or submitted by any user of the Public Form. A temporary PIN has been reset successfully. MyMeter Entities may also impose limits on certain offerings and features or restrict your access to parts, or the entirety, of the MyMeter Entities without notice or liability at any time in MyMeter Entities' exclusive discretion, without prejudice to any legal or equitable remedies available to MyMeter Entities, for any reason or purpose, including, but not limited to, conduct that MyMeter Entities believes violates this Agreement or other policies or guidelines posted on this Website or via other MyMeter Entities or conduct which MyMeter Entities believes is harmful to other customers, to MyMeter Entities business, or to other information providers. Please check your records and try again. You should direct any concerns regarding any external link to the website administrator or Webmaster of the applicable third-party website or location. Pasadena Water and Power's customers are charged an average residential electricity price of 21.02 cents per kilowatt hour. Terms of Use | Privacy Policy For outage information, visit https://t.co/ZxqUZvrbV2 "Spyware" or "adware" is any software which has been downloaded to and/or installed on an Internet user's computer, without the user's actual consent, and facilitates the distribution of any commercial message to the user. Skip to Main Content . For details, see the website of, or otherwise contact, the applicable taxing authority. ALL PURCHASES ARE SUBJECT TO PRODUCT AVAILABILITY. This Agreement will be governed by the laws of the State of Minnesota applicable to contracts entered into and performed exclusively in that State. We are committed to safeguarding your privacy online. Accelerated Innovations LLC is the organization that produces this Website, which encompasses MyMeter Entities. With respect to Third Party Sales Locations, the privacy policy of any such Third Party Sales Location applies to the collection and use of your personal information by the operators and/or owners of such Third Party Sales Location. If the account number, expiration date or other information of any credit or debit card account associated with your subscription Service changes, MyMeter Entities recommends that you update it as soon as possible. You hereby agree to indemnify and hold the MyMeter Entities harmless from all claims, liabilities, damages and expenses (including attorneys' fees and expenses) arising out of or relating to: (A) your use of this Website, the other MyMeter Entities, the products, Merchandise, Tickets and/or Services purchased via this Website or the other MyMeter Entities; or (B) any alleged breach of this Agreement by you. PWP Customer Service Line 626.744.4005 7:30 a.m. to 5:30 p.m. Mon-Fri, except holidays 100 North Garfield Ave., Room N106 Pasadena, CA 91101 For assistance, please call 626-744-4005. Start New Water/ Electric Service For Refuse only customers, call 626.744.4005 Quick Pay Pay your latest bill without logging into the customer portal Water or Electric Outage Update Find contact information, view FAQs, report water waste, and more Aggregate Usage Property owners with units 50,000 square feet+ to disclose energy usage (CEC) City Mission The City of Pasadena is dedicated to delivering exemplary municipal services responsive to our entire community and consistent with our history, culture and unique character. In addition, this Agreement may be immediately terminated at any time by MyMeter Entities in its sole discretion. Effective February 1, 2020, this policy on Discontinuation of Residential Water Service for Non - Payment is set forth by PWP in accordance with the City of Pasadena Municipal Code, General Fee Schedule, Except for any materials noted herein, the MyMeter Entities is owned by Accelerated Innovations, LLC. Bill assistance and services for low-income customers, all. All Rights Reserved. The Distribution Charge recovers the cost of delivering electricity from our receiving station at the edge of the City to you. Box 1337 Pasadena, TX 77501-1337 Phone: : 713-475-5566 Fax: : 713-475-4945 Directory Please contact Customer Service if you need immediate assistance or try again later. In states or regions that impose sales or use tax, a purchase is subject to tax unless specifically exempt. We use automatic methods such as cookies (small amounts of data, which often include an anonymous unique identifier that is sent to your browser from a website's computers and stored on your computer's hard drive), single-pixel GIF images ("web beacons") or similar technologies, alone or in combination with personally identifiable information you choose to provide us, to make our Website work better, to understand Website usage and trends, to deliver a more personalized experience and to improve our content and offerings. By using this Website you acknowledge that you have reviewed all terms and conditions applicable to the product or service in question and agree to be bound by the terms and conditions. In order to participate in MyMeter Entities, you will be asked to register an account by providing certain personal information such as your name and/or email address. By using this Website and participating in the various activities and features including but not limited to Games, Votes, Contests, Sweepstakes, Merchandise and Service Purchases, and Submissions, you agree and opt in to receiving email or messages with confirmations, promotions, information and responses about various activities, promotions or features. MyMeter Entities in its sole discretion may amend this Agreement, and your use of this Website or the other MyMeter Entities after such amendment is posted on this Website will constitute acceptance of it by you. 2016 Accelerated Innovations, LLC All rights reserved. In addition, notwithstanding any term to the contrary in this Privacy Policy, we reserve the right to use, disclose, and/or share your personal and non-personal information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of this Website's Terms of Use or as otherwise required by law. Check out PWP's emergency preparation tips to ensure you and your family are ready for a power outage. Power Emergencies 626.744.4673. For certain purchases of Merchandise, Services or Tickets made via the MyMeter Entities and/or Vendor-operated MyMeter Entities, MyMeter Entities is required to collect sales tax. Neither MyMeter Entities, nor any Vendor or any operator of any Third Party Sales Location is responsible, and must not be held liable, for any breaches in transaction security by any third party. 7:30 a.m. to 5:30 p.m. Mon-Fri, except holidays 626.744.4005 7:30 a.m. to 5:30 p.m. M-F except holidays. Therefore, no personal information is disclosed in this manner. By using this Website or the other MyMeter Entities or by clicking a box that states you agree to this Agreement, you agree to be bound by this Agreement. Pasadena Water & Power has upgraded its online account management to better serve you. Copyright 2023 City of Pasadena. These companies are called "network advertisers." PWP Customer Service Line 626.744.4005 7:30 a.m. to 5:30 p.m. Mon-Fri, except holidays 100 North Garfield Ave., Room N106 Pasadena, CA 91101 You hereby waive any argument that any such court does not have jurisdiction over you or such dispute or that venue in any such court is not appropriate or convenient. Customers are now able to save time and paper by enrolling in paperless billing. We do not install any spyware or adware in connection with our Website, or distribute any commercial message, or authorize any third party to distribute any commercial message, by means of spyware or adware. You shall not use the MyMeter Entities for any illegal, inappropriate, indecent or otherwise purpose. In order to access it, you will need to create a new account on this system with a new log in ID and password, which takes just a few moments. BY USING THIS WEBSITE, YOU SIGNIFY YOUR AGREEMENT TO THE TERMS OF THIS AGREEMENT. Free home efficiency assessment and upgrades for residential customers. MyMeter Entities may also offer opportunities for you to transmit messages, information, ideas, opinions, images, audio, video, creative works or other information or material via third party social networking websites and products (collectively as Third Party Social Network) Any use of Third Party Social Network is subject to the then current terms of use of the applicable third party website or product and not this Agreement, unless you are notified otherwise, in which case the terms and conditions set forth in such notification will apply. Purchases from the MyMeter Entities are not exempt from sales or use taxes simply because they are made from the Internet or because MyMeter Entities is not required to collect sales or use tax by any particular state or region. Account Number Hint: Include the dash in your account number EXACTLY the way it reads on your bill. PWP Customer Service Line 626.744.4005 7:30 a.m. to 5:30 p.m. Mon-Fri, except holidays 100 North Garfield Ave., Room N106 Pasadena, CA 91101 By transmitting your Submissions via the Public Forum, you grant, and represent and warrant that you have the right to grant, to MyMeter Entities a worldwide, perpetual, royalty-free, non-exclusive, sub-licensable and irrevocable right and license to use, reproduce, prepare derivative works based upon, distribute, perform, sell and display your Submissions for any purpose throughout the universe, in whole or in part, in any form, media or technology known or hereafter developed. Opting out of promotional emails will result in your inability to receive information from teams, MyMeter Entities and third parties regarding these activities and features, you will still receive emails for purchase confirmations and other system related messages. Network advertisers who place advertisements on our Website may use cookies and web beacons to collect non-personally identifiable information about your visits to our Website and other websites in order to provide advertisements about goods and services of interest to you. Many advertisements are managed and placed on our Website by third parties. Follow Pasadena Water & Power on Facebook to get timely information about programs, water and energy Copyright 2023 Pasadena Water and Power. If any term in this Agreement is declared unlawful, void or for any reason unenforceable by any court, then such term will be deemed severable from the remaining terms and will not affect the validity and enforceability of such remaining terms. You acknowledge that your Submissions are not confidential and that your Submissions may be read, intercepted by others and widely accessible on the Internet and/or via other interactive media, and that you have no expectation of privacy with regard to any such submission. Problems should be reported to Pasadena Action Line at 713-475-5555. You must notify MyMeter Entities immediately of any change in your credit or debit card information, including any change to your home address. MyMeter Entities and its third-party providers ("Vendors") do not monitor, endorse, edit or screen your Submissions, although MyMeter Entities its Vendors reserve the right to do so, and neither MyMeter Entities nor its Vendors shall be liable for your Submissions. You are using a browser that may not behave correctly on this site, please update your browser. NOTWITHSTANDING ANY TERM IN THIS AGREEMENT, OTHER APPLICABLE TERMS AND CONDITIONS OF THE MYMETER ENTITIES OR ANY ACT OR FAILURE TO ACT BY MYMETER ENTITIES OR ITS VENDORS, YOU ARE EXCLUSIVELY LIABLE FOR ANY AND ALL SUBMISSIONS CONTENT YOU TRANSMIT VIA THE PUBLIC FORUM FEATURES OF THIS WEBSITE. Pasadena Water & Power has upgraded its online account management to better serve you. Your temporary PIN has been sent to your email address on file with PWP. Use of the Website signifies your agreement to the Terms of Use and Privacy Policy. In addition and without prejudice to any other remedy available to MyMeter Entities, MyMeter Entities may immediately terminate this Agreement if you breach any term of this Agreement or other operating term set forth by MyMeter Entities in the MyMeter Entities. To opt out of all promotional features you must uncheck the checked box from your profile page where it indicates your agreement to receive promotional emails. Pasadena Water and Power Sign In Pay Your Bill & Manage Your Account Quick Links Bill assistance and services for low-income customers, all Under One Roof. THE MAXIMUM LIABILITY OF MYMETER ENTITIES, OR ANY VENDOR FOR ANY CLAIM ARISING OUT OF OR IN CONNECTION WITH THIS WEBSITE, THE MERCHANDISE, THE SERVICES OR THE OTHER MYMETER ENTITIES IS $50. MYMETER ENTITIES EXPRESSLY DISCLAIMS ANY RESPONSIBILITY OR LIABILITY FOR ANY DAMAGE, LOSS OR INJURY ARISING OUT OF: THE ACTIVITIES OF ANY VENDOR, THE MERCHANDISE OFFERED BY THE VENDORS, ANY LOSS OR INJURY RESULTING FROM YOUR ACCESS OR INABILITY TO ACCESS THE MYMETER ENTITIES, ANY THIRD PARTY SALES LOCATIONS OR ANY PRODUCT OR SERVICE THEREIN, OR ANY LOSS OR INJURY ARISING OUT OF YOUR PURCHASE OR USE OF ANY PRODUCTS, MERCHANDISE, TICKETS OR SERVICES. You represent that your Submission is an original work by you or that you have all necessary rights in it and to submit it to MyMeter Entities under the terms of this Agreement. Links to and from this Website and/or MyMeter Entities from or to Third Party Sales Locations, Third Party Social Networking Features and other websites or locations maintained by third parties, do not constitute an endorsement by MyMeter Entities of any such third party website or content. By providing us with this information you give us your consent to use your personal information for these purposes, we and our partners will only use it to complete the transaction or provide the service or product you have requested. Because of federal law, we cannot knowingly collect any personal information from a child under the age of thirteen without the consent of that child's parent. IN NO EVENT SHALL MYMETER ENTITIES BE LIABLE FOR ANY BREACH IN TRANSACTION SECURITY CAUSED BY A THIRD PARTY ARISING OUT OF OR RELATING TO ANY ATTEMPT TO PURCHASE PRODUCTS, MERCHANDISE, TICKETS OR SERVICES. MYMETER ENTITIES DOES NOT WARRANT THAT: (1) THIS WEBSITE, THE OTHER MYMETER ENTITIES OR ANY PRODUCTS OR SERVICES WILL BE UNINTERRUPTED OR ERROR FREE; (2) DEFECTS OR ERRORS IN THIS WEBSITE, THE OTHER MYMETER ENTITIES, THE PRODUCTS, MERCHANDISE OR SERVICES WILL BE CORRECTED; (3) THIS WEBSITE, THE OTHER MYMETER ENTITIES, THE PRODUCTS, MERCHANDISE OR SERVICES WILL BE FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS; OR (4) ANY INFORMATION CONTAINED IN THIS WEBSITE, THE OTHER MYMETER ENTITIES, THE PRODUCTS, MERCHANDISE OR SERVICES WILL BE ACCURATE OR RELIABLE. You acknowledge that by submitting your Submissions via the Public Forum, no confidential, fiduciary, contractually implied or other relationship is created between you and MyMeter Entities or between you and third party Vendors other than as expressly set forth in this Agreement. MyMeter Entities may change the terms of this Agreement at any time, and your use of this Website and/or the other MyMeter Entities after such changes are posted will mean that you accept them. We may also use cookies to enable you to use a "shopping cart" if you want to purchase goods or services while on our Website, to store your preferences associated with video streaming or other content offered from our Website and to offer you products, programs, or services based on purchase and Website usage behavior that you and/or other customers have exhibited. You are solely responsible for your Submissions and must use the Public Forum in a responsible manner. Third party text, photo, graphic, audio and/or video material contained on or incorporated in the MyMeter Entities shall not be published, broadcast, rewritten for broadcast or publication or redistributed directly or indirectly in any medium. By utilizing a credit or debit card for purchase of any Services or any other applicable products offered via the MyMeter Entities, you authorize MyMeter Entities or Vendor to charge such card on the periodic basis as specified (e.g., once per month for monthly Services) in the amount described on the applicable Service or Services' purchase path(s). If you want to close your account with us and have us delete the personal information in it (except for information that we keep for record-keeping purposes), you should contact Accelerated Innovations LLC Customer Service at 651-757-4200. If you have questions or concerns about this Privacy Policy, you can contact us at: Or send an email to support@acceleratedinnovations.com. In the event that MyMeter Entities is unable to process charges to your primary credit or debit card on such periodic basis or in such amount, you authorize MyMeter Entities to charge an alternative card saved in the Payment Profile section of your account. House Number Hint: Use ONLY the numeric portion of your address and do not include the unit number for apartments. You may download one copy of the MyMeter Entities on any single computer for your personal, non-commercial home use, you must not reproduce, prepare derivative works based upon, distribute, perform or display the MyMeter Entities without first obtaining the written permission of Accelerated Innovations, LLC and the teams or organizations noted herein. This Agreement constitutes the entire agreement between the parties, and supersedes all prior written or oral agreements or communications with respect to the subject matter herein. Our registration and order forms contain a box to place your name, address, email, and or cell phone number indicating your consent to receive special offers and promotions from us. Certain cookies that are set when some video products are accessed on our Website, called "local shared objects: or "Flash cookies," may not be managed using the settings in your web browser. Electric vehicle incentives to help you go green! In certain areas, we use industry-standard SSL encryption to protect data transmissions. The Privacy Policy of this Website explains how such information may be collected and used. The statements in this Privacy Policy generally about our collection and use of personal information also apply to our treatment of personal information from children under the age of thirteen. Should you have any questions about the purchase of product via this Website, please call Accelerated Innovations LLC Customer Service at 651-757-4200, or e-mail support@acceleratedinnovations.com. MyMeter Entities may in its sole discretion decline service to or terminate any account. You must pay all amounts accrued in your account, including sales tax and shipping and handling charges, when due. If MyMeter Entities determines, in its sole discretion and judgment, that your Submissions violates, or may violate, any of the terms of this Agreement, MyMeter Entities reserves the right to (a) refuse to allow you to upload information or otherwise transmit material; (b) remove and delete your Submissions; (c) revoke your right to use this Website, the Public Forum; and/or (d) use any technological, legal, operational or other means available to enforce the provisions of this Agreement, including, without limitation, blocking specific IP addresses or deactivating your registration on this Website or the Public Forum. We may share aggregated demographic information with third parties, but this information is not linked to any personal information that can identify you or another individual person. IN NO EVENT SHALL MYMETER ENTITIES OR ANY VENDOR BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATING TO USE OF OR INABILITY TO USE THIS WEBSITE OR OTHER MYMETER ENTITIES INCLUDING, BUT NOT LIMITED TO, ANY TRANSACTION FOR PRODUCTS, MERCHANDISE, TICKETS OR SERVICES. PWP Customer Service This Privacy Policy applies only to this Website, unless you are notified otherwise upon accessing any third party website or product, in which case the terms and conditions set forth in such notification will apply. Please also be aware, MyMeter Entities may acquire this current information from our financial services partner and update the Payment Profile section of your account to include such revised payment information. Pasadena Water and Power takes pride in providing safe, reliable, environmentally responsible water and power service at competitive rates. 100 North Garfield Ave., Room N106 All Rights Reserved. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows the user to accept or reject most cookies. The Privacy Policy of this Website explains how such information collected via the MyMeter Entities may be collected and used by MyMeter Entities. If you don't want to receive these, you may change your preferences by accessing your profile section within your Website account. We may be required to share your personal information and non-personal information pursuant to judicial or governmental subpoenas, warrants, or orders. No third party provider will be held liable in any way to any Website user or to any third party or to any other person who may receive information in the materials or to any other person whatsoever, for any delays, inaccuracies, errors or omissions there from or in the transmission or delivery of all or any part thereof or for any damages arising from any of the foregoing or occasioned thereby. None of these services are available to children under the age of thirteen and any such child is prohibited from using said services. In such a case, the customer information which we have gathered may be one of the business assets we transfer. The applicable owners and licensors retain all rights to the MyMeter, but not limited to all copyright, trademark and other proprietary rights, however denominated. Please enter the House Street Number of your Service Address. We encourage you to be aware of this when your leave our Website and to read the privacy policies of every website and product that collects personally identifiable information from you. If you feel you may have spyware from another company installed on your machine, there are various anti-spyware/adware software applications available on the Internet to identify if this has occurred. For purposes of this Agreement, such payment processor will be referred to as a "Vendor.". The Residential Grid Access Charge is a flat fee of $4.50 per month; for customers who are billed bi-monthly, the charge will appear as $9.00 on each bill. If you want to review or revise the personal information you provided during registration on this Website, and whether you want to receive communications from us, you can either (1) click here to log in, and then click on the applicable menu option on the web page, or (2) call Accelerated Innovations LLC Customer Service at 651-757-4200. By participating in any such event, you signify your agreement to all special terms set forth on this Website and/or the other applicable MyMeter Entities, Team, Organization or Entity applicable to the event as well as the terms of this Agreement. If you set your browser or Adobe Flash options not to accept cookies or local shared objects, you may not be able to take advantage of certain services on our Website. Latest News Winter Storms Bring Near-Term Drought Relief to the State If you do not agree to the terms in this Agreement, you must not use this Website and/or the other MyMeter Entities. IMPORTANT: Refuse only customers cannot register for the portal at this time. Pasadena Water and Power's official Twitter account. Users of this Website are subject to this Agreement. THIS LIMITATION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF MYMETER ENTITIES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Water Emergencies 626.744.4138. MyMeter Entities may change, suspend or discontinue any aspect of this Website or the other MyMeter Entities at any time, including the availability of any product, Merchandise offering, Ticket offering, Service, feature, database or content. Create My Account Call customer service for help: (626) 744-4005 Skip to Main Content City of Pasadena Home Power Emergencies 626.744.4673. City Values Responsiveness Honesty and integrity Accountability Excellence Open, clear and frequent communication Innovation Diversity and inclusiveness In order to access it, you will need . This account number is not valid. In order to access it, you will need to create a new account on this system with a new log in ID and password, which takes just a few moments. We may also collect other personal information that will be identified on applicable page(s) of this Website. To use this Website you must disclose personal information about yourself. Sections 6, 7, 8, 9, 10, 11 and 12 of this Agreement will survive any termination or cancellation of this Agreement. You further agree that you are solely liable for any and all costs, claims, demands, investigations, liabilities, losses, damages, judgments, settlements, costs and expenses, including attorneys' fees, connected to or arising from your breach of any representation or warranty, or other violation of this Agreement. Free home efficiency assessment and upgrades for residential customers. This Privacy Policy is applicable to this Website. MyMeter Entities may offer opportunities for you to transmit messages, information, ideas, opinions, images, audio, video, creative works or other information or material (collectively, as Submissions) in connection with various features including, but not limited to, profiles, forums, bulletin boards, wiki, vanity email, auctions, contests, games, blogs, audio and/or video submissions, message boards, Q&A features and chat features (collectively, as Public Forums). tiny house nation lawsuit, did johnny carson like charles grodin,

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